If you have answered all the questions correctly, you will be shown the next video with the questions.
1. How to confirm an order? Where can you find your Tasks? e-mail a message arrives in Duuabl app under Tasks How many hours do you have to confirm the order which is sent to you? 1h 4h 24h
You can find the tasks submitted to you under your Tasks button in the app. You have 4 hours to accept the task. After four hours, the task is passed on to the other Taskers, and the fastest responder gets the work.
2. How do I claim a job posted to the feed? What to do with the work on the feed? I am waiting for the client to contact me I use the Connect button Can I contact the customer myself? No Yes The Duuabl app has a feed where customers can post their work. If work is posted on the feed in your area and category, you will receive a notification about it in the app. If you would like to apply for the work on the feed, let the customer know about it using the "Connect" button. If you have questions about the work, click the name and the app will direct you to a chat view where you can write to the person who posted the work.
3. How to confirm my working hours in the app? Do I have to mark starting time on the app when I get to work? No Yes How do I start the timer? I use the Confirm order button I open the order and press the button Start work It doesn't matter If you are about to start a job, be sure to start the work time in the application using the "Start work" button. If you want to take a break or finish work, mark it in the application under the active task.
4. How to contact the customer? Can I contact the customer in the app? No Yes Do I need to have an order to write a message to a client? Yes No You can contact the customer by writing him/her a message in the Chat view. You can also contact the customer who has placed an order that you have confirmed by calling. You can find the call button in the message window, in the upper right corner.
5. How to contact Customer Support? Where can I find information on how to contact Customer Support? In the app from the Home page In the app under the Settings button If you have a problem using the Duuabl app, contact our Costumer Support. There are several ways to contact Customer Support. Choose Settings from the menu bar, there you can choose the way you prefer to contact Customer Support.