Terms of Service | Duuabl

Terms of Service

Last updated: March 10, 2026

These Terms of Service (“Terms”) govern your use of the website at duuabl.com and any related services (the “Platform”) operated by Duuabl Technology OÜ (reg. nr. 16845461), Veerenni 40a, Tallinn, Estonia (“Duuabl”, “we”, “our”). By accessing or using the Platform, you agree to these Terms. If you do not agree, do not use the Platform. If you are accepting these Terms on behalf of a business or other legal entity, you represent that you have the authority to bind that entity.

1. About the Platform

Duuabl is a cloud-based operating system for trades businesses in construction, renovation, and repair. The Platform provides tools for quoting, job management, invoicing, payments, customer communication, compliance tracking, and a tenant referral network. The Platform is currently in development. Certain features described on the website may not yet be available. Access may be limited to a waitlist, early access programme, or beta version. We will clearly indicate the status of features and availability.

2. Waitlist and Early Access

By joining our waitlist, you provide your email address to receive launch updates and early access invitations. You can unsubscribe at any time. Joining the waitlist does not guarantee access to the Platform or any specific features, pricing, or launch date.

3. Accounts

When accounts become available, you will need to register to access Platform features. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. You must provide accurate and current information and keep it up to date. We may suspend or terminate accounts that violate these Terms, provide false information, or remain inactive for an extended period.

4. Acceptable Use

You agree to use the Platform only for lawful purposes and in accordance with these Terms. You may not:
  • Use the Platform in any way that violates applicable law or regulation.
  • Attempt to gain unauthorised access to any part of the Platform, its systems, or networks.
  • Use the Platform to transmit harmful, offensive, or unlawful content.
  • Reverse engineer, decompile, or attempt to extract the source code of the Platform.
  • Use automated tools (bots, scrapers) to access the Platform without our prior written consent.
  • Access the Platform for competitive analysis or benchmarking without our prior written consent.
  • Resell, sublicence, or redistribute access to the Platform.

5. Your Data

You retain ownership of all data you upload to or create through the Platform (“Your Data”). By using the Platform, you grant Duuabl a limited licence to process Your Data solely to provide and improve the Platform, including AI-assisted features. Where AI models are trained using Platform data, this data is anonymised and aggregated. You are responsible for ensuring that Your Data does not violate any third-party rights or applicable law. You are also responsible for maintaining your own backups of Your Data. Our handling of personal data is described in our Privacy Policy at duuabl.com/privacy.

6. Intellectual Property

The Platform, including its design, software, content, branding, and all related materials, is owned by Duuabl and protected by applicable intellectual property laws. These Terms do not grant you any ownership rights in the Platform. We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform in accordance with these Terms for the duration of your account. Any feedback, suggestions, or ideas you provide about the Platform may be used by Duuabl without restriction or obligation to you.

7. Fees and Payment

The Platform currently operates a free waitlist. When paid plans become available, applicable fees, billing terms, and payment conditions will be published on the Platform and communicated to you before any charges apply. All fees will be exclusive of applicable taxes (including VAT, GST/HST). You are responsible for any taxes associated with your use of the Platform.

8. Third-Party Services

The Platform may integrate with or contain links to third-party services (such as Stripe, Google Business Profile, and accounting tools). Your use of such services is governed by their own terms and privacy policies. Duuabl is not responsible for third-party services.

9. AI-Assisted Features

The Platform includes AI-assisted features such as quote generation, material estimation, and workflow recommendations. These features provide suggestions only and do not constitute professional, financial, or legal advice. You are solely responsible for reviewing and approving all AI-generated outputs before acting on them. Duuabl does not guarantee the accuracy or completeness of AI-generated content.

10. Disclaimer of Warranties

The Platform is provided “as is” and “as available” without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Platform will be uninterrupted, error-free, or secure, or that any defects will be corrected. During early access or beta periods, the Platform may contain bugs, incomplete features, or errors. You use early access and beta features at your own risk.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Duuabl and its directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business opportunities, arising out of or related to your use of the Platform, regardless of the theory of liability. Our total aggregate liability for any claims arising out of or related to these Terms or the Platform shall not exceed the total fees paid by you to Duuabl in the twelve (12) months preceding the claim, or one hundred euros (€100), whichever is greater. Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded or limited under applicable law.

12. Indemnification

You agree to indemnify and hold harmless Duuabl and its directors, employees, and affiliates from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from your use of the Platform, your breach of these Terms, or your violation of any law or third-party rights.

13. Term and Termination

These Terms remain in effect for as long as you use the Platform or maintain an account. You may stop using the Platform and close your account at any time by contacting support@duuabl.com. We may suspend or terminate your access to the Platform at any time, with or without cause, upon reasonable notice. Where we terminate without cause, we will provide at least 30 days’ notice and allow you to export Your Data. Sections that by their nature should survive termination (including intellectual property, limitation of liability, indemnification, and governing law) will survive.

14. Changes to These Terms

We may update these Terms from time to time. Material changes will be posted on the Platform with an updated date. For significant changes, we will notify you by email at least 30 days before they take effect. Your continued use of the Platform after changes take effect constitutes acceptance. If you do not agree with the updated Terms, you should stop using the Platform.

15. Governing Law and Disputes

These Terms are governed by the laws of the Republic of Estonia, without regard to conflict of law principles. Any dispute arising out of or in connection with these Terms shall be resolved first through good-faith negotiation. If unresolved within 30 days, the dispute shall be submitted to the exclusive jurisdiction of the courts of Harju County, Estonia.

16. General

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect. Our failure to enforce any right or provision does not constitute a waiver of that right. You may not assign or transfer these Terms without our prior written consent. Duuabl may assign these Terms in connection with a merger, acquisition, or sale of assets. These Terms, together with our Privacy Policy, constitute the entire agreement between you and Duuabl regarding the Platform.

17. Contact

Duuabl Technology OÜ Reg. nr. 16845461 Veerenni 40a, Tallinn, Estonia Email: support@duuabl.com